General Terms & Conditions

Order & Conclusion of Contract

An order is only possible if the customer has accepted these terms and conditions. For an order your e-mail address, your first and last name and your address are required. There is no claim to an order.

Orders via the website of Rösselet Schmuck & Uhren will be confirmed to the clientele by e-mail. A contract between the customer and Rösselet Schmuck & Uhren is only concluded with the confirmation (not automated). Rösselet Schmuck & Uhren is free not to accept orders.

It may happen that, despite confirmation, an ordered product cannot be delivered. In this case, Rösselet Schmuck & Uhren has the right to cancel the order and will subsequently inform the customer by e-mail. No subsequent delivery will be made. The payment already made will be refunded to the customer. If several products are ordered, but one product cannot be delivered, the customer is not entitled to cancel the purchase of the other products. Claims for non-delivery or late delivery are excluded.

Prices & Shipping

The prices published on roesselet.ch at the time of the order are valid. All prices are in Swiss Francs including the legal value added tax. 

For payment, the customer can only pay in advance. The goods will be shipped only after receipt of payment. 

Shipment is only possible within Switzerland. The shipment of the goods is registered and insured. The shipping is free of charge. The shipment of the goods is registered and insured. The shipment is free of charge.  

The customer is obliged to check the goods for defects upon receipt. Otherwise, the goods shall be deemed to have been received by the customer in perfect condition.

The risk is transferred to the customer as soon as the shipment has been handed over to the person carrying out the transport. If the shipment is delayed or becomes impossible through no fault of Rösselet Schmuck & Uhren, the risk is transferred to the purchaser with the notification of readiness for shipment. An assumption of the transport costs by Rösselet Schmuck & Uhren agreed in individual cases has no influence on the transfer of risk.

Presentation of the goods, delivery time, availability

Images of goods on the website of Rösselet Schmuck & Uhren are for illustration purposes only and are not binding. The same applies to details of the individual goods, as these are for information purposes. Only the information provided by the manufacturer (e.g. regarding manufacturer's warranty) is authoritative.

We reserve the right to change the goods indicated on the website of Rösselet Schmuck & Uhren at any time and without prior notice and to limit the number of items available for purchase by customers.

All information on the website of Rösselet Schmuck & Uhren regarding the availability and delivery time of goods is without guarantee.

Delivery is subject to the condition of timely and proper self-delivery by suppliers. In the event of force majeure such as strikes and other labor disputes, riots, war, natural disasters, as well as in the event of a suspension of delivery by the manufacturer or sub-supplier, there shall be no delay in delivery. The seller is not liable for delays in delivery caused by manufacturing companies or third parties.

Complaints

If a defect is discovered, the customer must contact Rösselet Schmuck & Uhren immediately.

Rösselet Schmuck & Uhren offers the same warranties to the clientele that they receive from the manufacturers or suppliers.

Subject to the warranty provisions of the manufacturer or supplier, the warranty is in any case limited - at the discretion of Rösselet Schmuck & Uhren - to repair of the defective products or delivery of a replacement for the defective product. All subject to timely notification of defects. 

Any further warranty claims of the customer, in particular rescission, reduction and compensation, are hereby expressly excluded, insofar as legally permissible.